White Papers

Best Practices: Medicare Advantage and Part D Plans	July 2008: Learn how Medicare health plans are meeting the latest CMS training requirements for sales agents, by leveraging innovative Web-based learning technology and authoritative content.
How Industry Benefits from FDA's Online Training Program	Revised September 2008: Life science companies have a strong incentive to re-examine the training initiatives that support their regulatory compliance and financial security. Kaplan EduNeering is FDA’s longtime partner in creating, administering and continually expanding ORA U Online, which ensures the competency of more than 30,000 federal, state, and local investigators.The same technology and knowledge resources used by FDA are available to the regulated community through a unique agreement with Kaplan EduNeering. This paper examines the technology and curricula chosen by FDA – and the competitive advantage for businesses that adopt the same program to ensure the compliance and performance of their workforce.
Safety Pays	Revised June 2008: Maintaining a culture of safety translates into improved productivity,profitability and risk management for companies in high-risk sectors, such as engineering and construction. Achieving and maintaining that culture requires the proper blend of learning resources, approaches and technologies. Kaplan EduNeering has partnered with organizations recognized as safety leaders to communicate, train and reinforce the culture of safety for employees, subcontractors and vendors. These experiences form the basis of this paper, which offer practical insight and resources for building a true safety culture.
Improving Competitiveness through Broker/Agent Training	Updated April 2008: Inadequately trained brokers and agents of MA and Part D plans pose an unacceptable risk to Medicare beneficiaries. Based on the experiences of scores of healthcare clients, the article discusses best training practices for a dispersed workforce that includes both employees and subcontracted personnel.
Driving Training to Clincial Study Teams	Updated April 2008: This article explains how a secure, online clinical knowledge solution can minimize delays in study initiation and patient enrollment by assuring that study team members have completed mandatory training before performing study procedures.