Health Care
Kaplan EduNeering works with health plans and service providers to address the intersecting challenges of member services and education, regulatory compliance and workforce productivity. We have provided industry-specific solutions for companies serving the public through group or individual plans, Medicare-eligible enrollees, or individuals receiving government-sponsored coverage such as Medicaid.
To learn more about CMS recommended best practices related to broker training, visit our Whitepaper page and download "Best Practices: Medicare Advantage and Part D Plans."
Managing Training for Employees, Brokers, Agents and SubContractors
KnowledgeWire®, our ASP-hosted technology platform, supports company-wide programs for regulatory compliance, employee training and development, critical information management and patient education. Additionally, we work with downstream entities including agents, brokers and pharmacy benefit managers. Our solution enables a company to target the distribution of training and critical information, validate its receipt, test for comprehension, and document all activities in audit-ready format that is accessible by designated personnel for program management and regulatory inspection.
Authoritative Online Course Libraries
A comprehensive library of healthcare-specific courses enables rapid deployment of online training that complies with requirements including those of CMS, HHS, the Employee Benefit Security Administration, the Employee Retirement Income Security Act, and HIPAA. Company-specific courses, Codes of Conduct, regulatory updates and regular corporate messaging are distributed, validated and documented, facilitating the flow of information across multiple sites in the organization. Subcontractors, brokers and agents can be trained and tested for comprehension of regulatory requirements, company policies, and plan-specific features to assure effective and compliant interactions with enrollees and providers. Our solutions facilitate patient adherence to treatment plans and self-care through specialized education modules focused on individual conditions or treatment needs.
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